Returns & Exchanges
At Stetson, we stand by the quality of our craftsmanship and offer a hassle-free 30-day return policy for all unworn and unwashed items. If your purchase doesn't fit your journey, we are committed to making the exchange or refund process as seamless as possible.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original condition.
- 3.Attach the Label
Download and print your prepaid shipping label from the portal and affix it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will notify you once your refund or exchange is processed.